My payment or my payment method has been declined

If you play Taonga on Facebook, all your in-game payments are carried out through Facebook payment system. Please contact Facebook Payment Support and your payment processor (bank, PayPal, mobile operator, etc.) for information on why the payment or the payment method has been declined.

If you play on our Website, please contact our Support team and your bank or PayPal to resolve the issue.

If you cannot use your current payment method to make a purchase, you may consider an alternative method from those available.

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